Book an appointment with the Consular Section

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Dear customers,

we would like to inform you that due to the current situation with COVID-19, we have adjusted our legal and consular Services offered by the German missions in Canada.

To provide the highest degree of safety for our customers and staff members, the following organizational and sanitary measures have been implemented for the visitor services at the German Consulates General Toronto and Vancouver.

What do I have to consider for a personal appointment?

- Only healthy customers are admitted to the Consulate General. If you feel ill (fever, cough, cold) please contact us prior to your appointment.

- Non-medical fask masks are compulsory in the visitor's area of the Consulate General. Please bring your own mouth and nose cover to the appointment. If you wish to, you may bring your own pen (black ink) and sanitary gloves.

- Please observe the rules for a minimum distance of 1.5m to other people in the visitor area. To ensure this distance, we have reduced the number of visitors.

- Please arrive not earlier than 10 minutes prior to your booked appointment. We ask for your understanding if, due to the distance rules, there may be temporary waiting times before entering the consular area.

- Only applicants will be admitted to the appointment; accompanying persons are not permitted. In the case of minors, the holders of parental custody will be granted access, while an accompanying person may accompany those in need of assistance.

Please note that it is possible to book an appointment for the following legal and consular services only requiring in-person attendance at the German Consulate General Toronto:

- Certification of signature (if required by an authority in Germany, i.e. in real estate, commercial or inheritance matters)
-Birth Registration
- Marriage Registration
- Name declaration
- Border crossing certificate

The following legal and consular services do not require personal attendance and will thus only be provided via mail. If you require any of the following services, please follow the instructions on our website to request the services via mail.

- Legalization of Canadian certificates and documents
- Certification of photocopies
- Applications for retaining German citizenship (Beibehaltungsgenehmigung)
- Application for certificate of German citizenship (“Staatsangehörigkeitsausweis”)
- Translation of driver’s license
- Urn transport certificates
- Pension matters
-General enquiries
-Formal obligation letter (“Verpflichtungserklärung”)

If you require any other consular service not listed above, please contact us via our contact form.

If you wish to apply for naturalization, please contact us using our contact form. Appointments are assigned individually and cannot be booked through our online appointment booking system.

Please ensure that you book one appointment for each individual consular visit. For example, if you AND a family member are applying for a passport, you must book TWO appointments.

Please use our free online appointment booking system:

Click here: Book appointment in Toronto

Clients who have booked a visa appointment in the past and missed the appointment without cancelling beforehand are automatically blocked from booking new appointments. In this case, send us a request using our contact form stating your name, the time and date of your original visa appointment and the reason for missing the appointment in the first place.  

Click here: Book appointment in Vancouver

Please note:

Passports, birth- and marriage certificates can be picked up between 9:00 am and 12:00 pm without a scheduled appointment.

Information regarding the appointment system:

Once you have booked an appointment and indicated your correct email-address, you will receive an automated email confirming your appointment details. Should you not receive such an email, you can assume that your appointment has not been successfully booked.

If you receive error messages when using the appointment system or cannot access the website at all (more info):

Please note that only one application can be accepted per appointment. If you wish to apply for passports for more than one person, you are required to book an appointment for each passport application to be submitted.

Please be aware that the firewall settings of your browser could prevent the website from operating correctly. If this is the case, try using a different browser, change your browser settings, disable your firewall, or try accessing the website from a different PC.

Please also be aware that the appointment booking system is not optimized for mobile devices (smartphone, tablet, etc.).  

If you do not receive a confirmation of your appointment booking:
Please check your email's SPAM folder (sender of the confirmation is noreply@diplo.de).

If you are unable to keep an appointment you have booked:
Please cancel the appointment immediately to allow others to book an appointment before booking a new one. Please be advised that the Consulate General reserves the right to deny you further appointments if you do not show for an appointment without cancelling it.

If you would like to change the appointment you have booked:
Please cancel the exisiting appointment first. Only then you will be able to rebook your appointment for a different time or date.

Please note:

  • It is not possible to book an appointment over the phone.
  • Please make sure to arrive at least 15 minutes before the beginning of your appointment for the security check.
  • If you do not find your concern in the list on the appointment pages or if you do not know in which category to book an appointment, please contact the Consulate General for assistance.

Additional content

Please use this form to contact us in consular matters

Contact in consular matters

The Consulate General in Toronto will be closed on the following Canadian and/or German holidays in 2021:

Holiday Closures of the Consulate General in Toronto for 2021

The Consulate General in Vancouver will be closed on the following Canadian and/or German holidays in 2021: 

Holiday Closures of the Consulate General in Vancouver for 2021

Please be advised that we are obliged by government regulations to enforce some security measures in order to provide a safe environment for our visitors and staff. Certain items are not permitted in our waiting area, but may be stored in the provided secure locker box.

Security Measures

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