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Please book an appointment for all consular services offered at the German Consulates in Toronto and Vancouver online in advance.

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Update: 18.03.2020

Dear customers,

The German missions in Canada are carefully monitoring the situation surrounding the outbreak of the novel coronavirus (COVID-19). We have proactively implemented measures and developed plans to prioritize the health and well-being of our team and our customers and will therefore discontinue non-essential consular services at the German Consulate General in Vancouver effective March 19, 2020 until April 17, 2020 and non-essential consular services at the German Consulate General in Toronto effective March 23, 2020 until April 10, 2020.

These restrictions apply in principle to all consular services (including the application for passports and visas, the processing of general consular matters such as signature certifications and legalizations as well as civil status matters, etc.).

All appointments already arranged for during this period will be cancelled until further notice. In accordance with the further development of the situation, the diplomatic missions and consular posts reserve the right to continue to implement this arrangement beyond 10 April 2020.

Exceptions remain for the issue of so-called “travel documents as passport replacement”, which can be issued in the event of loss of passport for proven return trips to Germany, provided the planned trip falls within the above-mentioned period. If you have other requests that cannot be postponed and are subject to a time limit, please contact us by E-Mail (Nottermin.GKKanada@gmail.com) stating your place of residence in order to clarify whether a special date can be arranged.

The honorary consulates are closed. In the event of an emergency in the official districts of the honorary consuls, please also contact the above-mentioned email address so that  we may coordinate accordingly.

We ask for your understanding of these measures and call on your solidarity in these unprecedented times.

With warm regards,

The German missions in Canada


Please ensure that you book one appointment for each individual consular visit. For example, if you AND a family member are applying for a passport, you must book TWO appointments.

Please use our free online appointment booking system:

Click here: Book appointment in Toronto

Clients who have booked a visa appointment in the past and missed the appointment without cancelling beforehand are automatically blocked from booking new appointments. In this case, send us a request using our contact form stating your name, the time and date of your original visa appointment and the reason for missing the appointment in the first place.  

Pick-up times:

Visa: Monday and Thursday between 1:00 pm and 2:00 pm
German Passport: Monday and Thursday between 2:00 pm and 3:00 pm

Please note that the Consulate General in Toronto is closed on April 13, May 18, May 21 and June 1.

Click here: Book appointment in Vancouver

Please note:

Passports, birth- and marriage certificates can be picked up between 9:00 am and 12:00 pm without a scheduled appointment.


Information regarding the appointment system:

Once you have booked an appointment and indicated your correct email-address, you will receive an automated email confirming your appointment details. Should you not receive such an email, you can assume that your appointment has not been successfully booked.

If you receive error messages when using the appointment system or cannot access the website at all (more info):

Please note that only one application can be accepted per appointment. If you wish to apply for passports for more than one person, you are required to book an appointment for each passport application to be submitted.

Please be aware that the firewall settings of your browser could prevent the website from operating correctly. If this is the case, try using a different browser, change your browser settings, disable your firewall, or try accessing the website from a different PC.

Please also be aware that the appointment booking system is not optimized for mobile devices (smartphone, tablet, etc.).  

If you do not receive a confirmation of your appointment booking:
Please check your email's SPAM folder (sender of the confirmation is noreply@diplo.de).

If you are unable to keep an appointment you have booked:
Please cancel the appointment immediately to allow others to book an appointment before booking a new one. Please be advised that the Consulate General reserves the right to deny you further appointments if you do not show for an appointment without cancelling it.

If you would like to change the appointment you have booked:
Please cancel the exisiting appointment first. Only then you will be able to rebook your appointment for a different time or date.

Please note:

  • It is not possible to book an appointment over the phone.
  • Please make sure to arrive at least 15 minutes before the beginning of your appointment for the security check.
  • If you do not find your concern in the list on the appointment pages or if you do not know in which category to book an appointment, please contact the Consulate General for assistance.

Additional content

Please use this form to contact us in consular matters

Contact in consular matters

The Consulate General in Toronto will be closed on the following Canadian and/or German holidays in 2020: Wednesday, January 1st, 2020 New Year's Day Friday, April 10th, 2020 Good Friday …

Holiday Closures of the Consulate General in Toronto for 2019

2019 01.01. New Year's Day18.02. Family Day08.03 International Women's Day19.04. Good Friday22.04. Easter Monday20.05. Victoria Day01.07. Canada Day (Consulate closed on Monday, 02.07.)05.08. B.C.…

Holiday Closures Vancouver 2019

Please be advised that we are obliged by government regulations to enforce some security measures in order to provide a safe environment for our visitors and staff. Certain items are not permitted in our waiting area, but may be stored in the provided secure locker box.

Security Measures

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