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Appointments for legal and consular services

aufgeklappter Tischkalender mit Kugelschreiber

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You always need an appointment for any type of service at a German foreign mission. Depeding on the mission, appointments can be booked online or by phone.

In order to keep waiting times as short as possible, most German missions work with an online appointment system that is available to you free of charge and around the clock. Missions that use the onlice appointment booking system cannot book appointments via phone.

If you experience any problems when booking an appointment online, please refer to our FAQ (see below).

Consular Services A-Z

The following alphabetical list of topics gives you a quick overview of our consular services: Consular Services A-Z

Where and how can I book an appointment for consular services?

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Click here: Book appointment in Toronto

Clients who have booked a visa appointment in the past and missed the appointment without cancelling beforehand are automatically blocked from booking new appointments. In this case, send us a request using our contact form stating your name, the time and date of your original visa appointment and the reason for missing the appointment in the first place.



Click here: Book appointment in Vancouver

Please note:

Passports, birth- and marriage certificates can be picked up between 9:00 am and 12:00 pm without a scheduled appointment.

Applicants from the Greater Ottawa Region (National Capital Region of Ottawa and the surrounding counties (administrative units) of Lanark; Leeds and Grenville; Prescott and Russell; Renfrew; Stormont, Dundas and Glengarry) will now have the opportunity to apply for passport renewals at the embassy in Ottawa.

To book your appointment at the German Embassy in Ottawa, please call (613) 232-1101.

If you cannot find your request in the appointment booking system or have questions about which category you should book your appointment in, please contact us: Contact in consular matters


Please note:

  • Due to the required security checks, please arrive no later than 15 minutes before for your appointment.


Additional content

Please be advised that we are obliged by government regulations to enforce some security measures in order to provide a safe environment for our visitors and staff. Certain items are not permitted in our waiting area, but may be stored in the provided secure locker box.

Security Measures

You can find technical information here.

Please note that only one application can be accepted per appointment. If you wish to apply for passports for more than one person, you are required to book an appointment for each passport application to be submitted.

Please be aware that the firewall settings of your browser could prevent the website from operating correctly. If this is the case, try using a different browser, change your browser settings, disable your firewall, or try accessing the website from a different PC.

Please also be aware that the appointment booking system is not optimized for mobile devices (smartphone, tablet, etc.).

The Consulate General in Toronto will be closed on the following Canadian and/or German holidays:

Holiday Closures of the Consulate General in Toronto

01.01. New Year's Day

19.02. Family Day

29.03. Good Friday

01.04. Easter Monday

09.05. Ascension Day

20.05. Victoria Day

01.07. Canada Day

05.08. B.C. Day

02.09. Labour Day

03.10. Day of German Unity

14.10. Thanksgiving Day

24.12. Christmas Eve

25.12. Christmas Day

26.12. Boxing Day

31.12. New Year's Eve


Remembrance Day: The World Trade Centre is going to be closed on Monday, November 11th and therefore we are not open to the public. We will be available for you on the phone though within our regular business hours from 8 am until 4 pm.

01.01. New Year's Day

17.02. Family Day

18.04. Good Friday

21.04. Easter Monday

08.05. Victory in Europe Day - 80th anniversary of the liberation from National Socialism and the end of the Second World War in Europe

19.05. Victoria Day

29.05. Ascension Day

01.07. Canada Day

04.08. B.C. Day

01.09. Labour Day

03.10. Day of German Unity

13.10. Thanksgiving Day

24.12. Christmas Eve

25.12. Christmas Day

26.12. Boxing Day

31.12. New Year's Eve


Remembrance Day: The World Trade Centre is going to be closed on Tuesday, November 11th and therefore we are not open to the public. We will be available for you on the phone though within our regular business hours from 8 am until 4 pm.

Please use this form to contact us in consular matters

Contact in consular matters

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